|New York State DMV - Internet Office Transactions|
|Order Empire Gold Plates|
If you have questions about this transaction, read the information on this page.
When you are ready to begin this transaction, use the "Go to Transaction" link at the bottom of the page.
Your mailing address on DMV files must be your current address. Your new documents can be sent only to the address on the DMV record. You can first change your address online, and then process this transaction. You cannot request that your plates be mailed to an address different from the address on file with DMV.
If you change your address during a vehicle or driver license transaction, the change will not affect the address on your other DMV records. For example, if you changed your address when you renewed a vehicle registration, this did not change the address on your driver license record or on the registration records for other vehicles.
The DMV changes the address on both your driver license and your vehicle records only if you change your address online, or report the change on form MV-232 (Change of Address) or through the DMV Call Center. You must provide all of your vehicle plate numbers to change your address on all of the vehicle records.
If you changed your address during a driver license/ID transaction transaction, the change does not affect the address on your vehicle registration records.
If you file a request with the US Postal Service (USPS) to forward mail, there is no guarantee that the USPS will forward all DMV documents and plates to the new address.
If the DMV does not have your current mailing address on your DMV records, read the instructions to change your address on DMV documents.
Yes, but the new document will then display your previous name. You cannot change your name during this transaction. If you recently changed your name, read the instructions to change your name on DMV documents and records.
If your registration type is eligible, you have the option to order new Empire Gold plates that have the same number as your current plates. If you select this option, there is a $20 fee in addition to the plate fee and the plate exchange transaction fee.
Allow at least two weeks to receive your new documents by mail. Allow at least six weeks to receive your new Empire Gold plates by mail. Express mail delivery service is not available.
This transaction is normally available 24 hours a day.
The DMV normally processes online transactions immediately. If the DMV cannot immediately process your transaction, you will receive a confirmation that the DMV "received" the information that you entered. The DMV will then process your transaction on the next business day, and will send an e-mail message to confirm your transaction was processed.
There is no additional cost or fee to use this online transaction. You pay the same fees that you would pay if you did the same transaction by mail or at a DMV office.
You must use a credit card or a debit card to pay for this online transaction. The DMV accepts these credit cards:
You can use a debit card if the debit card was issued by MasterCard® or Visa® and the card does not require you to enter a personal identification number (PIN).
The DMV uses secure socket layering (SSL) to protect your information. The DMV encrypts your credit card information and your personal information so other Internet users cannot read the information. Read the DMV Privacy and Security Statement.
The online transaction shows you the amount of your payment before you submit your payment. If you do not submit your payment, the DMV will not charge the amount to your credit card.
After the DMV processes your payment, you will see the amount of the payment in the confirmation messages from the DMV and on your credit card statement.
You will need your Confirmation Number if you contact the DMV about your online transaction. After you select the button to submit your payment, a confirmation message will appear in your browser window. The confirmation message contains your Confirmation Number and other information about your transaction.
The confirmation message can take several seconds to appear. If the message does not appear immediately, do not select the button to submit your payment again. If you select the button more than one time, you can receive an error message.
When the confirmation message appears in your browser window, write your Confirmation Number on a piece of paper. Do not try to print or to reload the web page in your browser window. Some browsers will erase the information from the web page if you try to print or to reload the page, and you can lose your transaction information.
If the confirmation message says your transaction information was "received" and not "processed," then the DMV was not able to process your transaction immediately and will process it on the next business day. You will receive an email when your information is first received and also when the transaction is actually processed.
After you submit your payment, you will receive an e-mail message that includes your Confirmation Number.
No. You cannot cancel this online transaction after you submit your payment.
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