For direct service, note the hours and call the number below for information and assistance on specific services. If the service you need is not listed, then see General Assistance.

Custom Plates and Registration Renewal (Weekdays except state holidays:  8:00 a.m. - 4:00 p.m.):
1-518-402-4838

Enhanced Driver Licenses and Enhanced Non-Driver Photo ID Cards (Weekdays except state holidays:  8:00 a.m. - 4:00 p.m.):
1-518-474-9981

Schedule a Road Test (24 hours a day, 7 days a week)   Are you ready for your road test?:
1-518-402-2100

Title Services Bureau (Weekdays, except Wednesdays and state holidays 9:00 a.m. - 4:00 p.m.):
1-518-486-4714

Insurance Services Bureau (Weekdays except state holidays:  8:30 a.m. - 4:15 p.m.):
1-518-474-0700

Clean Pass Vehicles (Weekdays except state holidays:  8:00 a.m. - 4:00 p.m.):
1-518-486-9786

Social Security Number Verification (Weekdays except state holidays:  8:00 a.m. - 4:00 p.m.):
1-518-486-9786

If the information or service you need is not listed under Specialized Assistance, contact the DMV Call Center for your Area Code.

DMV Call Center Representatives are available weekdays except state holidays between 8:00 a.m. and 4:00 p.m. (Eastern Time).

From area codes 212, 347, 646, 718, 917 and 929:
1-212-645-5550 or 1-718-966-6155

From area codes 516, 631, 845 and 914:
1-718-477-4820

From area codes 315, 518, 585, 607 and 716:
1-518-486-9786

Telecommunications Device for the Deaf (TDD)
1-800-368-1186

From Outside New York State:
1-518-473-5595