|New York State DMV - Internet Office Transactions|
|Road Test Scheduling|
Log on to schedule your road test.
Have your learner permit and your form MV-278 pre-licensing course certificate or form MV-285 driver education certificate available.
Frequently Asked Questions
How do I schedule a road test?
First, read What You Need for Your Road Test to make sure you are ready to schedule your test.
You can schedule a road test online or by telephone. Both systems use the same data base of available appointments. You can access the Online Road Test Schedule System (RTSS) at the DMV web site or you can access the telephone Road Test Scheduling System by calling 1-518-402-2100.
How do I find road test locations?
The DMV web site has road test locations and driving directions and you can also access them in the RTSS.
I can't log on to the RTSS. Is the system down?
THE RTSS is not available between 3 a.m. and 6 a.m. Monday through Friday.
Normally when the system is down, you will receive an error page that tells you the "server is not available." If you enter incorrect or incomplete information, you will receive a specific message about the error.
If you continue to have a problem on the online RTSS, try the telephone system at 1-518-402-2100.
Can I request a specific date, time and place for my road test?
The RTSS asks for the ZIP Code of the area where you want to take your road test and offers several sites to choose from. You can also choose a morning or afternoon appointment and/or a specific day of the week, or no time or day preferences. The system will respond with two or three dates for the earliest available appointments, based on the limits you set. Of course, if you limit the times and days of the week for your test, there may be fewer available appointments.
How long will it take me to get a road test appointment?
Normally the test will be approximately three to five weeks from the date you made the appointment. However, during the summer, school breaks and other peak times, the road test waiting time can be as much as 10 weeks.
If you are under age 18, you must have six months of valid permit status from the date your permit is issued to the date of your road test. This is not required if you are age 17, you have completed driver education, and you have a form MV-285 driver education certificate.
How can I find out the earliest available appointment date at a specific site?
The RTSS automatically offers you the earliest appointment available according to your road test eligibility date and any limits you set.
Is there a waiting list for appointments that were cancelled by other applicants?
No. Cancelled appointments are not automatically available to be rescheduled, and there are no waiting lists for earlier appointments.
Why do I have to cancel the appointment I have before I can look for another appointment at a different location?
The RTSS prevents a person from having more than one appointment at a time so more appointments are available to all customers. Otherwise, because cancelled appointments are not made available again in the system, many appointments would be lost.
It is best to keep your original appointment unless it is absolutely necessary to cancel and try to schedule an earlier appointment. Because of the large number of users of RTSS, there is no guarantee that an earlier appointment will be available by the time you cancel your current appointment.
Does the DMV schedule Saturday appointments?
The DMV only schedules Saturday appointments on very rare occasions when demand requires it. When available, Saturday appointments are offered through RTSS in the same way as weekday appointments are offered.
How can I confirm my appointment?
To confirm your appointment, access the online or telephone system, and enter your 9-digit client ID number. The system will instruct you on how to confirm the appointment you have scheduled.
What should I do if weather or a local emergency might cause cancellation of my road test?
Check the Cancellations, Closings and Delays section of the DMV web site. Since it may take time for the cancellation to be posted, you can also call the RTSS telephone number, 1-518-402-2100.
If the DMV cancels your appointment, you will receive instructions about how to reschedule.
Can I schedule my road test before I take the pre-licensing course?
No. You must enter the number from your form MV-278 pre-licensing course certificate or your form MV-285 driver education certificate when you schedule your appointment. You also must give the certificate to the examiner at the road test post.
What if my certificate expires before I can get a road test appointment?
You can schedule an appointment as long as the certificate has not yet expired by the date you make your appointment. You can then take the road test even if the certificate has expired by the time you take the test. However, if you do not pass the test, you cannot schedule another road test until you take the course again and get a new certificate .
Can I renew my certificate if it expires?
No, you must take another course and get a new certificate.
What can I do if I lose my certificate?
Contact the course provider and request a duplicate certificate.
If I have a driver license issued in another country, must I take the pre-licensing course?
What must I bring to my road test appointment?
If I do not pass my road test, how long do I have to wait to schedule another test?
You must wait at least until the next day to schedule another test. You cannot schedule another road test on the same day that you failed a road test.
How many road tests can I take, and do I have to pay any additional fees?
If you pay the required fees and your permit remains valid, you can take as many road tests as you need to take.
Your application fee for a non-commercial driver license pays for a maximum of two road tests. To take a maximum of two more tests, you must pay a $10 fee. You can pay the additional road test fee online, by telephone at 1-518-402-2100, or at a local DMV office. If you pay the fee of $10 and pass the first road test, you do not receive a refund of $5.
For each commercial driver license (CDL) test you must first pay a $40.00 fee online, by telephone at 1-518-402-2100, or at a local DMV office. If you pay the CDL test fee at a DMV office, you will receive a receipt. You must enter the receipt number when you schedule the CDL test appointment by telephone or online.
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